Browse by role
Project Managers
Plan tests, assign work and keep an eye on issues and milestones.
Survey Authors
Script and fix surveys; understand reported issues and metadata uploads.
Survey Testers
Run test cases, report issues with screenshots and work through the survey as a respondent would.
SurveyTester Administrators
Configure the company account, users, roles, fields and AI settings.
Team Management
Evaluate SurveyTester, understand licensing, security and team workflows.
System Integrators
Connect SurveyTester to survey platforms, SSO and your own systems via the API.
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Browse by topic
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My Account
Your personal settings: profile, password, notifications and sessions.
1 article -
Training Videos
Short videos that show SurveyTester in action: your first testing session and your first own project.
2 articles -
Company Admin Settings
Everything administrators set up for the company: users and roles, project types and classification fields, automatic checks, dictionaries and AI.
17 articles -
Free Trial
How to get started with your SurveyTester trial account.
1 article -
General Queries
The basics: installing the browser extension, logging in, finding projects, where your data is stored, and best practices for a project from start to sign-off.
8 articles -
Notifications, Permissions & Subscriptions
How SurveyTester keeps your team informed about issues and project phases, and who is allowed to see and do what.
4 articles -
Issues
Reporting, filtering, exporting and closing issues, including spell check findings and the automatic re-check of fixed issues.
8 articles -
Pages & Routing
What SurveyTester learned about the survey: pages, questions and paths, expectations such as rotation, MaxDiff and subset checks, metadata uploads and the questionnaire export.
10 articles -
Project Details
Setting up a project: languages and markets, end pages, test cases, milestones and phases, the questionnaire document, screenshots, backup and closing.
22 articles -
SurveyBots
Answers to questions about the SurveyBots that run automatic test interviews.
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Test Run
Working with finished test runs, for example repeating a run to check a fix.
1 article -
Test Surveys
Running tests: Auto Answer, personas, sample records, mobile device emulation, incognito mode and notes on individual survey platforms.
22 articles -
Sandbox
Hands-on exercises with ready-made demo surveys: build your own project and try a SurveyTester feature step by step.
4 articles
Recently updated Show all →
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Article
Blocks in the routing diagram - MaxDiff, Conjoint and loops as one node
The routing diagram draws MaxDiff and Conjoint tasks and loops as one block node, detects loops on its own and lets you rename, confirm or build blocks.
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How-to
Comparing a project with a previous wave
Link a project to the project it was scripted from and get every difference listed: pages, questions, texts, answer options and routing, with planned changes ticked off.
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Article
Pseudonymize brands in AI prompts
SurveyTester can replace your dictionary brands with stable fake names before a prompt reaches a public AI vendor, and put the real names back in the answer.
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Article
Testing TURF questions
Mark a question as TURF and SurveyTester checks what the analysis needs: every item to every respondent, rotation, one scale, no answer limit, a None.
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Article
Automatic re-check of fixed issues
Mark fixed issues for a re-check. SurveyTester tests them again on the next capture, tells you whether the problem is gone, and you confirm the result.
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How-to
Sandbox: check a survey against its Word questionnaire
Create a project with a demo survey and its Word questionnaire, run SurveyBots while the document is analysed, then match the questionnaire with the test runs.